Scholarly Publication

Permanent URI for this collection

https://kwasuspace.kwasu.edu.ng/handle/123456789/69

Browse

Now showing 1 - 20 of 36

CONSIDEERING ENTREPRENEURSHIP IN TOURISM FOR SUSTAINABLE DEVELOPMENT IN NIGERIA
(Journal of Business Education, Kwara State University, 2014) Olatunji, A. G.; Falabi, M. O.
Tourism is an age long activity in human social living, the need to engage in tourist activities is born out of the nature of human being, to explore the world beyond their immediate environment. More recent than ever, tourism activities have increased globally due to the emergence ofglobalization and the ever-increasing zeal of the people to engage in leisure activities. The increase in tourism activities globally has made many governments all over the world to put vested interest in the development of the sector due to their discovery that development of tourism could be used as an effective tool to revitalize their economies. Through entrepreneurial investment in tourism, some countries with enormous tourism potentials has been able to develop their tourism sector successfully but some many others especially in the developing countries like Nigeria has not been doing well in this regard. Despite the availability of enormous tourism products in Nigeria, the country is yet to develop most of its tourism products to meet modern international standard. This article argued that lack of appropriate entrepreneurial mindset suitable enough to promote tourism entrepreneurship of both the government and the people could be held responsible for such a situation. In this regard, the paper recommends that promoting entrepreneurial investment in tourism (tourism entrepreneurship) could be used as veritable tool to rejuvenate the moribund economic situation of the country and could also be used to change the status of the country from a developing to a sustainable developed nation.
Globalization, Tourism and Sustainable Development in Nigeria: The Problems and the Prospects
(Ilorin Journal od Business and Social Sciences, 2014-03-08) Olatunji, A; Falabi, M. O.
Globalization has been one of the major political-economic term that had gained academic attention of most social science scholars of this century. Globalization has left a significant impact on the on various aspects of human life and has been an enhancing and sustaining factor on various areas of life. Specifically, one of those important areas of modern living greatly influenced by globalization is tourism.
CAUSES OF BUSINESS FAILURE IN TOURISM INDUSTRY: A CASE STUDY OF EATERIES IN ERIN-EJESHA IN ORIADE L.G.A IN OSUN STATE OF NIGERIA.
(JOURNAL OF NATURAL AND APPLIED SCIENCES, 2016-04-13) BASHIRU ADEKUNLE AFEEZ
Thus, this study was conducted to assess the causes of business failure in tourism industry: a case study of eateries in Erin-Ijesha in Oriade LGA in Osun state of Nigeria. The research method used for this study was descriptive survey method. Structural and closed ended questionnaire, interview as well as observation studies were conducted purposely to gathered information for the study. Fourteen (14) items were developed and was critically validated by experts. Questionnaire was designed on four Likert – Scale of Strongly agree, Agree, disagree and strongly disagree. A total of 250 respondents were randomly selected to represent the Erin-Ijesha as a whole. Out of 250 respondents 225 questionnaire were correctly filled. Data gathered collected were analyzed using Average weighed response statistical technique. The results showed that Choice of inappropriate and costly Location, poor visibility, Insufficient fund , lack of customers, People Problems, Ineffective staff hiring, Lack of focus on staff proper training, unclear workplace culture, poor customer experience, unclean or disorganized restaurant or small details overlooked, poor food quality – dishes take too long to prepare or delivery to table is slow, overcomplicated menu – too many food items, staff unable to keep up with the new ever-changing menu, Lack of uniqueness, overspending, lack of Systems, not watching cash Flow, keeping Payroll too high, not Advertising, not understanding , food Cost affected the restaurant business negatively
DEVELOPMENT OF TOURISM AND HOSPITALITY INDUSTRIES IN NIGERIA: A PANACEA FOR POVERTY AND UNEMPLOYMENT REDUCTION
(JOURNALS HUMANITIES AND EMPERICAL SCIENCES VOL.5, 2016-04-13) BASHIRU ADEKUNLE AFEEZ
Review of development of tourism and hospitality industries in Nigeria on impact of poverty and unemployment reduction has been made. The results indicated that tourism sector of Nigeria has been an important sector for many decades in generating foreign exchange and employment in the country. It is a growing sector with huge potentials for investment and development in tourism sector is not growing and information on the demand and supply ideas of tourism is poor. Tourism cannot provide employment and income to all the people in a destination and but it can be a panacea for economic development. But where there are potentials to develop this sector, there is scope to provide opportunities to a larger number of people, given its labour intensive nature. The result clearly indicates local areas adjacent to tourism destinations appear to have a comparative advantage in employment and poverty reduction and should gradually move to specialize in their activities. Although not examined by the present study, it can be said that tourism can also provide income and employment opportunities in other sectors e.g., public transport, wildlife safari, elephantrides, tour guides, restaurants, furniture, and various types of shops etc. In many places local people are able to perform cultural shows, and besides earning incomes some are able to promote their local culture as well. It is argued that tourism employs a relatively high proportion of women and thus contributes to gender equality. Tourism can help the poor improve their livelihoods, but this will require concerted efforts – strategies that help establish strong linkages with the tourism sector. Scope also exists to provide more training to local people so that they are able to get better paid jobs. Overall, the study results clearly indicate that tourism contributes to the local economy providing direct employment and indirectly by purchasing food and nonfood items from local producers.
CULTURAL TOURISM AS A TOOL FOR NATION BUILDING, A CASE OF REMILEKE FESTIVAL, ETI-OSA, LAGOS STATE
(Nigerian Journal of Art and Tourism, 2017) Olusola S. Folorunso, Adekunle A. Bashiru and Agbeyan S. Festus
In Nigeria, culture is manifested in art, dance, language, literature, folklore, mores, music, government, festival, museums and the environment. Tourists engage in cultural experience searching for authenticity and meaning of these cultural heritage. The motivation of such tourist and their behaviour in a destination lead to the creation of cultural manifestations developed specifically for tourists’ consumption. This study is based on the development of cultural tourism in Nigeria with a particular reference to Remileke festival. Remileke festival is a potential tourist attraction with lots of cultural attachments exploitable for national development. The cultural aspect of tourism has not really been exploited to the maximum and many potential cultural attractions are still off the grid in terms of recognition, one of them is Remileke festival. Participant observation was used to obtain key information about Remileke festival and its cultural attachment. Thus, this paper vividly sought to unveil the cultural significance of Remileke festival and its subsequent contribution to the development of the nation at large.
THE IMPACT OF PRACTICAL TRAINING IN NIGERIAN UNIVERSITIES AND OTHER HIGHER INSTITUTIONS OF LEARNING OFFERING TOURISM AND HOSPITALITY MANAGEMENT
(JOURNAL OF HUMANITIES AND IMPERICAL STUDIES, 2017-01-21) BASHIRU ADEKUNLE
In line with the key emerging industries in Nigeria is the 'tourism and hospitality industry’ as one of the service industries. The Hospitality and Tourism industry is a large and complex industry that is of an enormous economic importance to Nigeria.With the national plans of economy diversification in mind, this paper aims to discuss the impact of practical courses on students’ learning by taking the idea of tourism and hospitality industry as a practical oriented discipline. This paper also examines study of tourism and hospitality in Nigerian universities and other higher institutions of learning,the universities studying tourism and hospitality, the problems these universities are facing, the recommendations and the importance of practical training to the students. Data concerning this research was gotten from secondary sources,such as journals and internet. Practical courses are the hands-on activities by which students learn how to deal with the tasks in real workplace. Practical activities related to the application of knowledge would provide the opportunity of first-hand learning for students. Practical programs are considered essential in universities and institutions specialized in tourism and hospitality studies. .
CULTURAL TOURISM AS A TOOL FOR NATION BUILDING, A CASE OF REMILEKE FESTIVAL, ETI-OSA, LAGOS STATE
(NIGERIAN JOURNAL OF ARTS AND CULTURE, 2017-06-05) BASHIRU ADEKUNLE
ABSRACT In Nigeria, culture is manifested in art, dance, language, literature, folklore, mores, music, government, festival, museums and the environment. Tourists engage in cultural experience searching for authenticity and meaning of these cultural heritage. The motivation of such tourist and their behaviour in a destination lead to the creation of cultural manifestations developed specifically for tourists’ consumption. This study is based on the development of cultural tourism in Nigeria with a particular reference to Remileke festival. Remileke festival is a potential tourist attraction with lots of cultural attachments exploitable for national development. The cultural aspect of tourism has not really been exploited to the maximum and many potential cultural attractions are still off the grid in terms of recognition, one of them is Remileke festival. Participant observation was used to obtain key information about Remileke festival and its cultural attachment. Thus, this paper vividly sought to unveil the cultural significance of Remileke festival and its subsequent contribution to the development of the nation at large.
THE INFLUENCE OF FOOD QUALITY, SERVICE AND PHYSICAL ENVIRONMENT ON CUSTOMER SATISFACTION IN KWARA HOTEL, ILORIN, NIGERIA
(Elizade University Journal of Research in Hospitality and Tourism, 2018) Falabi, O. M.; Akande, E. A.; Folorunso, O. S.
Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that results from obtaining what one hopes for and expects from an appealing product and/or service. The more satisfied the customers are, the most likely they are to return or prolong their stay. Many hospitality facilities in Kwara State especially hotels are still not perfect in rendering customer service particularly in areas such as security, parking space, attractiveness, after sales services and sensitivity to guest needs, general attitude towards guest among others, in other to attain guest satisfaction. This requires an immediate intervention of the hotel management to save the hotel from losing its old guests to their competitors. Therefore, the aim of this study is to investigate the impact of food quality, service and physical environment on customer satisfaction using on Kwara Hotel, Ilorin, as a model. The research design adopted for this work is case study design which used mixed research design involving explorative and explanatory survey methods. Questionnaire and participant observation were the main instruments used for data collection. Statistical Packages for Social Sciences (SPSS) was used to compute the result and analysed the findings of the survey. Recommendations were made based on the findings of this work.
The Influence of Food Quality, Service and Physical Environment on Customer Satisfaction in Kwara Hotel, Ilorin, Nigeria
(Elizade University Journal of Research in Hospitality and Tourism, 2018-01-25) Falabi, O. M.; Akande, E. A.; Folorunso, O. S.
This study examines the influence of food quality, service and physical environment using Kwara Hotel, Ilorin as case study. The main aim of the study is to investigate the role of quality food, the service delivery and physical environment of the food service establishment on customer experience. The study adopted a survey research design, utilizing a quantitative data collection approach. The findings revealed that quality of food and beverages on offer, couple with the exceptional service delivery of the establishment contribute to the overall meal experience of the guests. The findings also show that aesthetic and ambience contribute to the acceptance of the physical environment of the Food Service Establishment.
Security Implications of the Social Media: A Study of Users’ Awareness and Precautionary Measures
(2019) Umeaku, Perpetua Chinonye1; Shaibu, Agnes Joe
These days, social media is becoming a part of Nigerian youths’ life due to increased access and use of the internet. To the users, it holds out a possibility of on-demand access to content anytime, anywhere, on any digital device. In spite of the inherent communicative advantages of social media, it is also associated with security risks. While literature abounds on the nature of risks users are exposed to, not much research has been done on their level of awareness of these dangers. This study sought to examine whether social media users are adequately aware of the security implications of risky social media use and are taking precautionary measures to guard themselves. A Survey was conducted among undergraduates of Kwara State University, Malete. Questionnaire was used as the research instrument to elicit information from 400 respondents drawn using the Stratified Random and convenience Sampling techniques. Results show that many of the users significantly demonstrated awareness of the implications of social media usage and protective attitudes, even as a fraction of sampled respondents’ activities portends risky behaviour, in terms of acceptance of friend request from strangers and online dating. The study recommends that undergraduate students be encouraged towards the positive use of social media.
HOSPITALITY FACILITIES AT OBUDU MOUNTAIN RESORT AND TOURISM DEVELOPMENT IN CROSS RIVER STATE, NIGERIA
(ZARIA ARCHAEOLOGY PAPER, 2019) Ukpokolo, C. F. and Folorunso, O. S.
Over the past decades, tourism has experienced continued expansion and diversification, becoming one of the largest and fastest-growing economic sectors in the world. Many new destinations have emerged, challenging the traditional ones of Europe and North America. The continuous growth of the international tourism market makes it significantly more competitive than ever and raises the need to prioritise the development of hospitality facilities to ensure tourists’ comfortability at various tourism destinations. This study examined the hospitality facilities at Obudu Mountain Resort, Cross River State, Nigeria with a view to establishing the extent to which they contribute to tourist’s comfortability and subsequently tourism development in Cross River State, Nigeria. Qualitative and quantitative methodologies were used. Findings were analysed using simple percentages and descriptive analysis respectively. The study established that hospitality facilities such as the canopy walk way, the cable car, breath-taking landscape, well-equipped mountain villas, coupled with the serene environment and unique climatic condition of the resort all provide a complete touristic experience for the tourists. Majority of the respondents are of the opinion that it is these facilities that contributed most to their decision of choosing the resort for holiday. To ensure the sustainability of these facilities, the state government outsourced the maintenance of some of these facilities. This management strategy ensures sustainability of the resort and their continuous patronage by tourists. The study concludes that the hospitality facilities at Obudu Mountain Resort significantly contribute to tourism development in Cross River State and Nigeria.
Prevailing Barriers And Benefits In Running A Food-Service Business As Perceived By Operators In Ilorin Metropolis
(Researchjournali’s Journal of Hospitality Tourism, 2020-01-20) BASHIRU ADEKUNLE
Bearing in mind that the barriers to and benefits from food-service businesses from two different geographical locations vary, it is important for an average food-service business operator to have a detailed knowledge of his/her immediate business environment. To make new entrants, existing and stakeholders’ in the business of food-service aware of the barriers and benefits in the running of food-service business in Ilorin metropolis, this quantitative study developed a questionnaire through Delphi techniques and administer same thorough census sampling technique to 71 respondents. Findings show that difficulty in getting start-up capital, competition from other food-service outlets, drops in sales, incessant increase in the prices of raw food commodity, and government levies are the topmost barriers of running food-service businesses in the study area. On perceived benefits, getting loans from financial institutions/investors, a profit yielding venture, a source of employment for owners, business expansion/diversification, and creates wealth for owners’ and family. The respondents’ are similar in their responses despite variations in their demographic characteristics as the two null hypotheses formulated, and tested at 0.05 level of significance was retained. The study recommends that this study should be replicated in major cities across Nigeria and findings made public to the government for action.
Factors Influencing Patronage and Effectiveness of Consumers’ Demographic Attributes On Preference for Foodservice Outlets in Ilorin, Kwara State
(IOSR Journal of Business and Management (IOSR-JBM), 2020-06-22) Bashiru Adekunle Afeez
Predicting factors influencing consumers’ preference for foodservice outlets without empirical investigations could be a tough task and could yield an unreliable outcome given that such factors depend on a number of independent and dependent variable arising from consumers’ point of view. This study investigated factors influencing consumers’ preference of foodservice outlets in Ilorin, Kwara State. Structured questionnaires were used to collect data from 685 non-randomly selected consumers from 7 purposely selected foodservice establishments. A modified questionnaire from past studies was validated through a pilot study which resulted in a reliability value of 0.869. Results of data from the main study revealed that all the factors examined were influential to consumers’ preference for foodservice outlet. Accordingly, the top factors are the quality of food served (x̅ = 4.30 & σ = 1.14), staff courteousness and friendliness (x̅ = 4.26 & σ = 0.94), the location of the foodservice outlet (x̅ = 4.25 & σ = 1.02), affordability in terms of cost/price of food items (x̅ = 4.24 & σ = 1.03) and, cost-and-quality of food served (x̅ = 4.24 & σ = 1.02). Furthermore, consumers’ demographics do not influence the perception of factors influencing patronage of foodservice outlets in Ilorin metropolis. This study recommends that similar studies are replicated in major cities witnessing growth in foodservice business across Nigeria so that tailor-made outcomes are available for an individual situation
Factors Influencing Patronage and Effectiveness of Consumers’ Demographic Attributes On Preference for Foodservice Outlets in Ilorin, Kwara State
(IOSR Journal of Business and Management (IOSR-JBM), 2020-06-22) BASHIRU ADEKUNLE AFEEZ
Predicting factors influencing consumers’ preference for foodservice outlets without empirical investigations could be a tough task and could yield an unreliable outcome given that such factors depend on a number of independent and dependent variable arising from consumers’ point of view. This study investigated factors influencing consumers’ preference of foodservice outlets in Ilorin, Kwara State. Structured questionnaires were used to collect data from 685 non-randomly selected consumers from 7 purposely selected foodservice establishments. A modified questionnaire from past studies was validated through a pilot study which resulted in a reliability value of 0.869. Results of data from the main study revealed that all the factors examined were influential to consumers’ preference for foodservice outlet. Accordingly, the top factors are the quality of food served (x̅ = 4.30 & σ = 1.14), staff courteousness and friendliness (x̅ = 4.26 & σ = 0.94), the location of the foodservice outlet (x̅ = 4.25 & σ = 1.02), affordability in terms of cost/price of food items (x̅ = 4.24 & σ = 1.03) and, cost-and-quality of food served (x̅ = 4.24 & σ = 1.02). Furthermore, consumers’ demographics do not influence the perception of factors influencing patronage of foodservice outlets in Ilorin metropolis. This study recommends that similar studies are replicated in major cities witnessing growth in foodservice business across Nigeria so that tailor-made outcomes are available for an individual situation
Occupational Health in the Nigerian Hospitality Industry (A Case Study of Premier Hotel, Ibadan, Oyo State, Nigeria)
(Elizade Journal of Research in Hospitality and Tourism Management, 2020-12-08) Falabi, M. O.; Folorunso, O. S.
The aim of this study is to examine occupational health in the Nigerian hospitality industry using premier hotel, Ibadan, as the case study. Workers are exposed to common hazards in the hospitality industry such as ergonomic hazards, mechanical hazard, electrical hazards, chemical hazards, physical hazards and stress hazards. This study adopted a mixed research data collection method, using qualitative and quantitative approach. The findings revealed that work-related injuries and job hazards are common phenomenon in the industry while the management of the hotel have made tremendous effort to reduce the risk associated with working in the hotel through proper orientation of staff, employment of HACCP, and putting measures in place to control workplace injuries and job hazards as applicable to all department in the hotel.
OCCUPATIONAL HEALTH IN THE NIGERIAN HOSPITALITY INDUSTRY (A CASE STUDY OF PREMIER HOTEL, IBADAN, OYO STATE, NIGERIA)
(Elizade University Journal of Research in Hospitality and Tourism, 2020-12-10) Falabi, Modupe; Folorunso, Olusola S.
The hospitality industry provides services for people who are away from home regardless of whether it is for a long or a short period of time. These services can vary according to the specific needs of both the person away from home and the organization operating those services. The business uses plethora of human resources whose safety at work has not always be prioritized by their employers. Hence, the aim of the study is to examines occupational health in the Nigerian hospitality industry using premier hotel as the case study. In order to achieve the objectives of this to study, both qualitative and quantitative research methods were adopted. Data for this study was collected using questionnaire which was administered to 67 staff from different department of premier hotel. The findings were analysed using descriptive statistic for the quantitative data and the qualitative analysis was conducted as well. The findings revealed that work-related injuries and job hazards are common phenomenon in the industry while the management of the hotel have made tremendous effort to reduce the risk associated with working in the hotel through proper orientation of staff, employment of HACCP, and putting measures in place to control work place injuries and job hazards as applicable to all departments in the hotel. This study concludes that the employment of in-house health facility (staff clinic) by premier hotel should be model to all hospitality service providers as much as possible.
A CONCEPTUAL REVIEW OF URBAN SECURITY ISSUES AFFECTING HOSPITALITY AND EVENTS BUSINESSES
(Journal of Institutional Catering, Tourism and Hospitality Management, 2022) Akerele, Edward and Oloukoi, Grace
Studies have shown that security and safety issues are very critical to events and hospitality businesses. This paper provides a conceptual review of the nexus between safe, secured urban environment and the prosperity of tourism and hospitality industry with a focus on analyzing what the body of knowledge and theories uphold. A thematic review approach is used to identify the trends and patterns of arguments on criminality incentives, safety of guests and host communities and perceived elements of personal safety and organizational safety. It is evident that events and hospitality business provides potentials incentives and disincentives for criminality across urban space.
IMPLICATIONS OF GOVERNMENT POLICIES AND INFLATION RATES ON THE PROFIT GENERATION OF HOTELS IN IKORODU EAST METROPOLIS
(Journal of Institutional Catering, Tourism and Hospitality Management, 2022) Shonubi, T. A., Yusuf, O. S., Osholonge, Y. M., Bodunde, T. D., Babalola W. A., and Akerele E. E
The negative impact of bad government policies and incessant increase of inflation on business including the hotel business, calls for urgent attention of researchers. This study hereby examines the effect of government policies and inflation rates on the profit generation of some selected Hotels in Ikorodu East Metropolis. The researcher employed both expo – facto research design and exploratory research design. The population of this study is senior staff of Two (2) hotels in Ikorodu East Metropolis of Lagos state. Secondary data was used in this study using documentation method of data gathering. A designed structured questionnaire was one of the instruments of data collection in this regard. Both Inferential and descriptive methods of analysis was employed for data analysis for this research study. Ordinary Least Square (OLS) regression model was employed to test hypotheses one to three respectively. This study revealed that bad government policies and inflation rate has significant negative effect on the profit of hotels. Arisen from the findings of the study, the following recommendations were made: Government should ensure that they avoid issuing bad policies because bad government policies have significant negative effect on business operations of hotels; Government should put in place adequate measures that can help mitigate against inflation because increase in inflation rates have significant negative effect on business operations of hotels; and Management of hotel business should ensure that they rise to the occasion of continuous price increment by looking better and cheaper alternative of meeting their business operations.
THE CHALLENGES AND PROSPECTS OF THE ADOPTION OF SUSTAINABLE ENERGY IN HOSPITALITY BUSINESSES IN NIGERIA
(Journal of Institutional Catering, Tourism and Hospitality Management, 2022) Akerele, Edward; Babalola Wasiu A.; Awotimahin Opeyemi; Osholonge Mukahdas
Nigeria is largely dependent on fossil fuel despite its enormous sources of renewable energy. This study examines challenges facing Nigerian Hospitality industry as a result of over dependence on fossil fuel as energy source as well as the implications for the sustainable growth of the hospitality sector in Nigeria. The main objective of the study is to establish the drivers and barriers of corporate “greening in the Nigerian Hospitality and Tourism industry. The study identifies biogas, geothermal energy, advance technology in energy recovery and solar technology as alternative to fossil fuel. Lack of political will, finance, non-availability of a comprehensive environmental sustainability program, and absence of strong environmental management values were identified as factors inhibiting the adoption of renewable energy as alternative to fossil fuel in Nigerian Hospitality industry. The study recommends the use of renewable energy to mitigate environmental degradation so as to promote sustainable development of hospitality in Nigeria and that government should take a more responsive approach to facilitating the adoption of renewable energy plans for the industry.
The Effect of Modern Equipment on Hotel Food and Beverages Services: A Case Study of Obafemi Awolowo University, Ile-Ife, Osun State, Nigeria
(Journal of Institutional Catering, Hospitality and Tourism Management, 2022-03-08) Akintade, E. A.; Falabi, M. O.
The study emphasizes the impact of modern equipment on food and beverages production.

Browse

Browsing Scholarly Publication by Issue Date

Results Per Page

Sort Options