Kwara State University Institutional Repository
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A SURVEY ON SUPPLY CHAIN AND CUSTOMER SATISFACTION OF SELECTED PHARMACEUTICAL COMPANIES IN KWARA STATE
(DEPARTMENT OF BUSINESS AND ENTREPRENEURSHIP, KWARA STATE UNIVERSITY, MALETE NIGERIA, 2022-06) NURUDEEN, BELLO AHMED
Supply chain plays a major role to the success of any production-oriented organization. In fact, most pharmaceutical companies have paid limited emphasis on this factor as a major impediment to the smooth operations of achieving its objectives particularly satisfying customers. This study therefore examines the effect of supply chain integration on customer satisfaction of pharmaceutical firms in Kwara State of Nigeria. The paper adopted a cross sectional survey design, involving the use of questionnaire as research instrument. The population comprises of the 283 employees in the pharmaceutical firms in Kwara State and employed the convenience sampling techniques to arrive at a sample of 169 respondents. The study with the aid of structural equation model analyze the data. The study found that product positioning will assist in an effective supply chain in pharmaceutical products performance. Based on research findings, the study revealed there is a significant relationship between supply chain integration and customer satisfaction. The study recommends that there is a need for an effective supply chain to satisfy customers' always needs. This means that proper product positioning can form the basis for which organizational success can be achieved. This is because the main aim for satisfying customer needs is having an uninterrupted supply of the products on the market.
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PERCEPTION DIFFERENCE BETWEEN SERVING AND RETIRED FEDERAL GOVERNMENT EMPLOYEES ON ACCESSIBILITY TO PENSION BENEFITS ON NIGERIA DEFINED CONTRIBUTORY PENSION
(FACULTY OF MANAGEMENT SCIENCES, USMAN DANFODIYO UNIVERSITY, SOKOTO-NIGERIA, 2018-09) NURUDEEN, B. A.; LAWAL, I.
This study is on the perception difference between retired and serving employees in Sokoto state on the Notification of Pension Monthly Contribution and Remittances as and when due on the Defined Contributory Pension Scheme (DCP). Employees of federal ministries, departments and agencies (MDA's) in Sokoto state served as the population of the study. Multi stage sampling technique was used to arrive at a sample of 735 respondents. Questionnaire was used to gather information from the respondents. The DCP is the independent variable while the dependent variable is the perception difference measured by the receipt of notification of pension monthly contributions as and when due by the employees and the retirees. Descriptive and inferential statistics were employed to present and analyze the data. The study found that serving employees and retirees in the MDA's have no differences expressed in perception in terms of receipt of notification of pension monthly contributions and remittances as and when due. The study therefore recommended among others PENCOM should take notification of pension monthly contribution and remittances very serious by way of mandating PFAs send statements of pension accounts to the clients as the notification of pension monthly contributions alerts contributors their status of pension assets. It also provides avenue for the employee to know his or her PFA's performance in-terms of accruable interest or commission to their assets. This is necessary before it becomes an issue likely to go out of hand.
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Idioms of Migration Narratives in Selected Poems of Niyi Osundare
(2025) Olaleru, O.
Immigration and Diaspora have become global issues of concern in our contemporary times, engendering almost equal media and scholarly attention and focus. Scholars have regularly looked at impacts of different forms of relocation on individuals and by extension, a nation. Regardless of possible underlying sense of excitement, the prospects of leaving familiar terrain for strange lands abroad, often render sojourners vulnerable. As a result, the nature of encounters at the first points of entry often add to a prospective migrant’s anxieties.
This paper explores experiences, couched as idioms and metaphors through varied immigration experiences in four poems selected from by Niyi Osundare’s Waiting Laughters (2002), “Entry Point Encounter”, “Waiting for the Anxious Fumes”, and “Feathered Heels”, and “If Only the Road Could Talk” in If Only the Road Could Talk (2017). In the poems, the poet highlights immigrants’ unpleasant and sometimes comic experiences with border officers, using the poetic diction of sarcasm, but that is both idiomatic and metaphorical, thereby deflecting what may have appeared to be sharp criticism of migrant treatment at entry.
Adopting Postcolonial theory as framework, the paper explores diaspora realities such as identity, race issues, and power dynamics, and how they interconnect.
The paper concludes that non-white migrants are often subjected to racial profiling, psychological trauma, as well as to deliberate disrespect using preconceived biases, while lawfully exercising their rights to free movement as free citizens of the earth.
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Changes in Educational Policies and Cultural Values in Nigerian Higher Education: A Critical Analysis
(Department of Sociology, Ibrahim Badamasi Babangida University, Lapai, Niger State, Nigeria, 2014-09-06) Abdulraheem, Issa Ph.D; Mustapha Oladimeji Rahaman; Yusuf Ismaila
Abstract
There were many educational reforms in Nigeria with a view to improving the quality of education with particular reference to Unified Tertiary Matriculation Examination (UTME). However, the concern is that despite various reforms by the federal government in Nigerian higher education, there has not been considerable improvement in the quality and standard of education in Nigeria. The main objective of this paper is therefore to critically examine cultural values of the society as they affect the reforms of the government and how they hinder the implementation of such policies. Using qualitative method, Kwara State University as a case study and adopting reflexivity, and interview, a total of twenty two respondents were interviewed from the University and Malete, the university host. It was discovered that government plans and programmes failed to take into cognisance organisational values and hence crises continue to erupt, leading to further or continuous change in educational policies and programmes. It was also found that implementations of policies became difficult because of different organisational values and cultures in Nigerian higher institutions.
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Effect of Dividend Payment Pattern on Corporate Performance: Evidence from First Bank Nigeria Plc
(Department of Business Administration, Ibrahim Badamasi Babangida, University, Lapai, Niger State-Nigeria, 2012-12-23) Aun, I I; Abdul, F.A; Yusuf. I
ABSTRACT
A high dividend payment is more important to investors looking forward to secure current income to maximise their earnings, while management may probably want to retain profit. Thus, organisations are faced with the problem of the type of dividend policy that would increase investment and shareholders' wealth as well as profitability and growth of the company. The study examines the effect of dividend payment pattern on profitability and growth of the firm the effect of poor or bad dividend payment on the value of shares to corporate firms and the effect of poor or bad dividend payment patterns on the shareholders of corporate firms. Primary data were used for the study, which were generated through a questionnaire. Convenience sampling was used to select staff of First Bank PLC, Ilorin branches. Ordinary least squares regression analysis method was used to analyse the data gathered. The result of the analysis shows that the p-value is 0.037 and is less than the significance level at 0.05. Based on the results of the analysis, it is concluded that cash dividend payment pattern improve the growth, profitability and expectations of the shareholders, who usually build confidence in the firm Therefore, it is recommended that companies should endeavor to include leverage in their capital structure, so as to increase shareholders' wealth