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- ItemImpact of Electricity Service Quality on the Performance of Manufacturing SMEs in Nigeria(2017-06) Abdulrahman Muhammed, Issa Abdulraheem, Ismaila YusufPurpose: The objective of this paper is to determine the impact of electricity service quality on both financial and non-financial performance of manufacturing Small and Medium Enterprises SMEs in Nigeria. Design/Methodology/Approach: Survey questionnaire was used to collect data from 201 Managers, Chief executive officers and owner managers of SMEs that are members of Manufacturers Association of Nigeria MAN. Simple regression analysis was done with the use of SPSS version 22.0. Findings: The results indicate that quality of electricity tends to account for more than 50% of the variances in the financial and non-financial performance of manufacturing SMEs in Nigeria. Implications/Originality/Value: This paper contributes to the existing literature on the empirical investigation into the use of service quality as a measure of electricity service and also emphasizes the importance of electricity to the performance of manufacturing SMEs in the developing countries. It recommends that future research may consider collecting longitudinal data to eliminate bias related to time
- ItemNew Public Management and Performance of Selected Public Enterprises in Kwara State, Nigeria(2024-12) Ismaila Yusuf (Ph.D), Yekeen Buniyamin ArisekolaThe advent of New Public Management (NPM) has sparked global interest as a transformative framework for enhancing the efficiency and effectiveness of public sector entities. This study examined into the dynamics of NPM and its implications on the performance of selected public enterprises in Kwara State, Nigeria. Adopting a quantitative research design, the study employs a stratified sampling technique to select Kwara State Water Corporation and Kwara TV out of Public Enterprises in Kwara State. The study population is made up of the 242 staff of Kwara State Water Corporation and Kwara TV, from which a sample size of 149 was selected proportionately. Data collection involves the administration of a structured questionnaire, combining primary data from respondents and secondary data from relevant literature. Key Informant Interview was also conducted for selected senior officials of the establishment. Validity of the data gathered using questionnaire is ensured through face and content validity, while reliability is determined using Cronbach’s Alpha test. Findings reveals significant relationships between NPM variables and public accountability haven produced Pearson’s Correlation coefficients ranging from .518 to .751 which were significant at 0.05 critical level. Regression analysis further demonstrates the substantial influence of NPM on the survival of public enterprises as evidenced by the Standardized coefficient value of .623 (0.00<0.05). It was concluded that adoption of NPM would have a positive influence on accountability and survival of the public enterprises. Among others, it was recommended that government encourage public-private partnership and strengthen performance measurement systems in Kwara State Water Corporation Kwara TV and other public enterprises in Kwara State.
- ItemHUMAN RESOURCE INFORMATION SYSTEM AND ORGANIZATIONAL PERFORMANCE: A STUDY OF GUARANTY TRUST BANK IN ILORIN METROPOLIS(2024-11-01) Dr. A. Salman,DR. Y.A. Olawale Dr. I. Yusuf Dr. Abiodun Yetunde AbimbolaThe Human Resource Information System is structured according to the requirements, nature, and type of the company; thus, it is highly difficult to use given these factors. Thus, this study looked at how Guaranty Trust Bank's organizational performance in Ilorin, Kwara state, Nigeria, was affected by its human resource information system. The study's specific goals were to investigate the influence of service automation on organizational effectiveness; and investigate the effect of employee performance rating application on worker productivity. Using a sample size of 145, a survey research design was implemented and Simple Random was utilized to gather the necessary data; 118 of the completed surveys were collected and used in this study. To evaluate the hypotheses, multiple regression analysis was employed. The study's findings revealed that service automation has a significant effect on organizational effectiveness (R2 = 52.2%); employee performance rating application has a significant effect on employee productivity (R2 = 57.1%); and welfare system implementation has a significant impact on organizational efficiency (R2 = 98.1%). The study indicated that HRIS had a beneficial impact on organizational performance. It consequently suggested that businesses, particularly in the banking industry, invest in and improve their HRIS infrastructure, comprehensive HRIS applications, and comprehensive HRIS deployments. Keywords: Employee Productivity, HRIS, Organizational Performance, Employee performance rating application, Service Automation, Welfare System,
- ItemINNOVATIVE TECHNOLOGY AND COST REDUCTION OF SELECTED SMES IN NORTH-CENTRAL NIGERIA(Fuoye Journal of Management Sciences, 2024-07-21) Ibrahim Bamidele HAMZAT Ph.D; Ibrahim Waheed Ph.DGlobal technological advancement has made it possible for knowledge and technology to be transferred beyond national boundaries, as well as for continuous improvement among SMEs. Even during the most recent slowdown in global productivity growth, technology transfer has aided in the emerging market's innovation and productivity gains. Advances in living conditions and salaries are mostly due to technological innovation. Many businesses around the world anticipated that emerging countries would see quicker rates of revenue and profitability growth due to the transfer and spread of technical innovation. Globalization 4.0 has not, however, resulted in greater earnings for small and medium-sized businesses in developing nations (Zainawa, 2006). One is forced to investigate the reasons behind this and offer a solution. This study's primary goal is to assess the affluence of technological innovation on Nigerian SMEs' cost reduction performance. With the SMEs in the chosen north-central Nigerian states, a survey research methodology was used. A questionnaire and an interview were employed in the study as data-gathering tools. 360 copies of the structured questionnaire were distributed to selected businesses in Kogi State, Kwara State, and the Federal Capital Territory (FCT) using multistage sampling approaches. To evaluate the effect of technical innovation on the performance of SMEs, both descriptive and inference-based statistics were employed using multiple regression tools. Even during the most recent phase of sluggish global economic growth, technology transfer has contributed to increased innovation and productivity of SMEs in developing markets.
- ItemRelational Psychological Contract and Employees Performance(2024) Ismaila Yusuf (Ph.D.) and Ibrahim BuariAbstract The need to enhance productivity has necessitate the need to understand factors affecting employee’s performance beyond the written contractual agreement in modern managerial practice. This study examines the effect of relational psychological contract on employee task accomplishment in public service in Kwara State. Social Exchange theory was utilized for the theoretical explanation of this study. The study adopted a survey method, while questionnaire was utilized in eliciting primary data from the respondent. 208 sample was drawn from 436 population of Kwara State water corporations using probability sampling. The study finds out that relational psychological contract has a positive effect on employee task accomplishment with an R20.542. the study, therefore recommends that organization should take cognizance of the effect of relational psychological contract and device mechanism to mitigate its effects on employee task accomplishment.