Scholarly Publication

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    Product Quality Influence on Corporate Reputation:
    (UNIZIK Journal of Marketing (UJofM), 2024-10-04) Adebayo Adeyemi Abdulwasiu
    In today’s retail business, the quality of a product can significantly impact a company's corporate reputation, as customers often associate product quality with the overall reputation of retail firms. This study examines the influence of product quality on corporate reputation, with evidence from retail firms in Nigeria. A quantitative research design was employed, focusing on customers of selected retail companies in Lagos State, namely Shoprite, Buyrite, and Spar. A survey method using questionnaires was utilized to collect primary data. The sample size was determined to be 246, and multistage sampling techniques were employed. Of the 246 distributed questionnaires, 150 were retrieved and coded for analysis. Standard multiple regression was used to analyze the data. The results indicate that product quality significantly influences corporate reputation in store-based retail outlets in Lagos State. The study concludes that well-designed quality products that satisfy customer needs, serve their intended purpose, and meet industry standards effectively build trust and sustain corporate reputation. It recommends that retail service providers establish a sustainable corporate reputation through high-quality products to enhance customer confidence and trust. The underlying premise is that higher perceived product quality leads to increased customer patronage.
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    MANAGING DIVERSITY, EQUITY AND INCLUSION (DEI) THROUGH HUMAN RESOURCES MANAGEMENT TO ENHANCE ORGANIZATIONAL PROFITABILITY
    (Fuoye Journal of Management. Federal University, Oye-Ekiti, 2024-08-07) Adebayo Adeyemi Abdulwasiu
    The study examines the effect of managing diversity, equity and inclusion (DEI) through human resource management to enhance organizational profitability’ in selected organizations in Kwara State namely Olam Flour Mills, Ilorin, Kam Industries Nigeria Limited, Ilorin, Tuyil Pharmaceutical Industries Limited, Ilorin, Kwara Chemical Company, Ilorin, and International Tobacco Company Plc, Ilorin. Specifically, this study is carried out to examine the effect of gender and age diversity management, experience and qualification management and individual skill and perception management on organizational profitability. Primary data was employed for the study and data was obtained through administration of questionnaires to the sampled staff of the aforementioned organizations making up One Hundred and Nine (109) staff. The sample was taken through simple random sampling technique and the data collected from the sample were analyzed using statistical software called Statistical Package for Social Science (SPSS) version 23. Based on the result of analysis, R = 98.5% and P = 0.000 are obtained between gender and age diversity management and organizational profitability. Similarly, R = 91.4% and p = 0.000 were also obtained for the analysis of the effect of experience and qualification management on organizational profitability. Furthermore, R = 94.7%, p = 0.000 which reveals existence of significant relationship between managing individual skill and perception and organizational profitability. The result of findings shows a strong correlation and positive significance between each dependent variable (managing gender and age diversity, managing experience and qualification and managing individual skills and perception) and organizational profitability of the selected organizations in Kwara State. In conclusion, it is essential for human resource managers to understand the impact of diversity, equity and inclusion in the workplace and their extent towards enhancing organizational profitability.
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    EFFECT OF CULTURAL ORIENTATION ON ENTREPRENEURIAL CLUSTER INITIATIVES IN KWARA STATE NIGERIA
    (International Journal of Advance Research and Innovative Ideas in Education, 2018) Abdulazeez Alhaji Salau
    This research x-rays entrepreneurial cluster and Cultural Orientation in Kwara State. This study therefore surveyed the extent to which entrepreneurial cluster can be influenced by cultural orientation. A total of 153 copies of questionnaire were administered among rice cluster along the Patigi and Edu value chain in Kwara. Analysis of the data through the use of descriptive tables and simple regression analysis of the SPSS package, shows that a significant percentage of cultural orientation is required for a cluster to be entrepreneurial .The study therefore concluded that the cultural orientation must be put into consideration in entrepreneurial cluster initiatives.
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    TECHNOLOGICAL BASED CORPORATE SOCIAL RESPONSIBILITIES AMONG TELECOMMUNICATION FIRMS AND THE ENTREPRENEURIAL ECOSYSTEM BUILDING
    (FULafia International Journal of Business and Allied Studies, 2023) Abdulazeez Alhaji Salau
    The telecommunications sector in Nigeria has been at the forefront of this convergence in recent years, utilizing technical breakthroughs to propel important projects and support the expansion of the entrepreneurial ecosystem in the nation. The extent to which digital inclusion duty affects ecosystem formation, despite the need for it, is yet unknown. The main goal is to investigate how digital literacy and responsibility affect the development of an entrepreneurial environment. The population of the study is the clients of the telecom enterprises in Kwara State. A mixture of observation and survey was used as the methodology for this study, and a questionnaire functioned as the tool for gathering data. The data demonstrated that the majority of digital literacy duties had a favorable and substantial influence on EEB. However, it was shown that one particular component of digital literacy had a detrimental effect on EEB. It was determined that responsibilities for digital inclusion have a substantial and advantageous influence on developing entrepreneurial ecosystems. To increase access to technology and the internet, the report advises telecommunications companies to invest in growing digital infrastructure, particularly in underserved regions. This will promote broad involvement in the entrepreneurial ecosystem and help close the digital gap
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    Optimizing Service Delivery in Nigerian Banks: Leveraging Timeliness and Prioritization Strategies
    (African Journal of Management and Business Research, 2024-06-30) Abdulazeez Alhaji Salau
    In the banking sector, time has to be managed because with less time high quality services will be provided that means a bank will be in a position to retain customers and get more of them hence generate more income. The purpose of this study is to determine the effect of timeliness and prioritization at workplace: Analysis of cause and effect on service delivery in the Nigerian banking sector. This study uses descriptive design method, while the type of data used is primary data obtained through structured questionnaire. The population of the study was 384 customers of the three selected retail banking institutions with a sample size of 384 using Godden (2004) formula. The target population of this study is made up of all customers of First bank, Access bank and United Bank for Africa (UBA) located in Ilorin metropolis, Kwara State, Nigeria. Data was analysed using analysis of variance (ANOVA), while result of regression revealed planning of time has a positive and significant effect on service delivery with coefficient value of 0.194 and a critical value of t=2.435, p-value (0. 016) < 0.05. The study therefore recommends that Banks should go beyond offering basic services which are transactional in nature, but also concentrate on developing good relationship with customers with the sincere motive of satisfying and retaining them