Scholarly Publication
Permanent URI for this collection
Browse
Recent Submissions
Now showing 1 - 5 of 72
- ItemThe Relationship Between Human Resource Management Practices and Employee Performance in Nigeria Educational Sector: Moderating Effect of Employee Engagement: A Theoretical Approach(Department of Public Administration, Ibrahim Badamasi Babagida University, Lapai, Nigeria, 2017-04) Malam, S. S.; Umar, A. A.; Nurudeen, B. A.A quite number of factors have been studied as the factors influencing employee performance in organization. Some of these factors include, employee commitment, personality, emotional intelligence, job satisfaction, organizational citizenship behavior among others. While some studies considered investigating the influence of human resource management practices (HRM practices) on employee performance in different context such as America, Asia and European context with very little in sub-Saharan African countries like Nigeria. However, some of these studies used specific practice while others used groups. Despite these studies, however, studies attempted to investigate the impact of HRM practices and employee performance has reported mixed findings; therefore, an interacting variable is suggested. This paper proposes employee engagement as potential moderator to enhance the relationship between HRM practices and employee performance. Five hypotheses were theoretically developed base on the reviewed literature, to be achieved if the model empirically validated.
- ItemPerception of the Difference Between Retired and Serving Employees in Opening Savings Account or the Temporary Savings on the Defined Contributory Pension in Sokoto State(Department of Business Administration, University of Maiduguri, Nigeria, 2017-09) Nurudeen, B. A.; Abubakar, S. J.This study is on the perception difference between retired and serving Employees in Sokoto state on the Defined Contributory Pension Scheme(DCP) in opening Retirement Savings Account (RSA) or the Temporary Retirement Savings Account (TRSA). Employees of federal ministries, departments and agencies (MDA's) in Sokoto state served as the population of the study. Multi-stage sampling technique was used to arrive at a sample of 735 respondents. The questionnaire was also used to solicit information from the respondents. The DCP is the independent variable while the dependent variable is the perception difference measured by employees' possession of the retirement savings account or the temporary retirement savings account. Descriptive and inferential statistics were employed to present and analyse the data. The study found that there is no significant difference between the opinions of serving employees and retirees in terms of the opening of Retirement Savings Account (RSA) or Temporary Retirement Savings Account (TRS/). The study therefore recommended among others that RSA or TRSA should he strictly observed by both employees and employers to ensure that retirement savings are guaranteed after service years and that National Pension Commission (PENCOM) should checkmate organisations that are yet to abide strictly on the current policy and the Pension Reform Act 2014 as amended and sanction them accordingly in order not to jeopardise the scheme basic objectives of guaranteeing Retirement Savings at retirement
- ItemEffect of Human Capital Development on Quality of Education in Oyo State Owned Polytechnic(College of Arts, Management and Social Sciences, 2021) Nurudeen, B. A.; Abdul, R. S.; Abdulhameed, A. Y.This paper examined the effect of human capital development on quality of education in Oyo State owned Polytechnics. Developing and sustaining the various sectors of the economy, countries must enrich its manpower planning of its human and material resources. This study seeks to look into the impact of human capital development on quality of education in Oyo State owned Polytechnics. The study focused on two specific questions that were answered thus; to examine the impact of staff training and development programs on quality of education in Oyo state owned polytechnics and to investigate the impact of succession planning on quality of education in Oyo state owned Polytechnics. Qualitative and quantitative methods were used in the study. Data were collected through self-administered and structured questionnaire. About 288 copies of questionnaire were distributed to the selected institutions. Analysis of variance (ANOVA) was used to aid in the test of hypotheses. The result shows that, human capital development has significant impact on quality of education in Oyo state owned polytechnics. In conclusion, government should make provision for the employees to attend regular trainings apart from the one set aside by the tertiary education trust fund (TETFUND). It should also make use of succession planning to ensure continuity of manpower confidence in the administration of their statutory responsibilities.
- ItemEffect of Flexible Work Arrangement on Job Satisfaction of Clinical Staff of University of Ilorin Teaching Hospital(Kebbi Journal of Business Management, 2024-07) Nurudeen, B. A.; Afolayan, A. K.; Abdulhameed, A. Y; Halimah, E. S.Employees in public health institutions particularly clinical staff are seen to be more engaged in their duty posts compared to the nonclinical staff. These categories of staff have limited or no time to balance- up their work life when compared with their counterparts. This and many more reasons are why many organizations have recognized the importance of developing a culture that supports employees' attempt to balance their work and family responsibilities. The general objective of this paper is to examine the effect of flexible work arrangement of the clinical staff of University of Ilorin Teaching Hospital, Kwara State. The study specific objective is to determine the extent to which flexible work arrangement affect clinical staff job satisfaction in University of Ilorin Teaching Hospital. A survey research method was adopted with a population of two thousand one hundred and twenty five (2125) while using three hundred and twenty five (325) as its sample size generated through a Creative Research Calculator. Primary method of data collection was used using closed ended questionnaire with the aid of a five points Likert scale to ascertain the degree of respondents' opinion. The study further used tables and frequencies for the descriptive statistics. The inferential statistics employed include ANOVA and Regression Analysis with the aid of SPSS version 25.0. Findings from the study showed that flexible work arrangement has significant effect on job satisfaction. The study therefore concludes that flexible work arrangement for staff increases job satisfaction. The study, however, recommends that Nexible work arrangement by the University of llorin Teaching Hospital (UITH) management should be a thing of concern particularly to clinical staff with a view to making their respective lasks and responsibilities flexible to enable staff derive satisfaction on their jobs.
- ItemEFFECT OF CUSTOMER ORIENTATION ON CUSTOMER RETENTION IN FIRST BANK OF NIGERIA LIMITED, ILORIN BRANCH(Department of Business Administration, Faculty, 2024-07) Nurudeen, B. A.; Yusuf, I.; Abdullahi, K. K.Customer Relationship Management is a process that caters for the overall dimension of customer identification, managing the insight of the customers and developing relationships with customers with its roots in Relationship Marketing and its focus being customer retention and relationship enhancement while emphasizing the process of integration throughout the organization's multiple sections. The objective of this paper is to determine the extent to which Customer Relationship Management affects customer retention in First Bank Ltd. in lorin metropolis. The study utilises survey research design that uses an infinite population due to the nature of the study. Primary method of data collection was used using closed ended questionnaire with the aid of a five points Likert scale to ascertain the degree of respondents' opinions. The study further used ANOVA and Regression Analyses for descriptive and inferential statistic with the aid of SPSS version 25.0 to analyse the data. Findings from the study showed that R Square is 0.471 and adjusted R square is reported to have 0.467 which implies that 47% of variation of the dependent variable were explained by the independent variable. Therefore, the ANOVA results regressed indicated that the estimated F value of 22.956 has a significant value of 0.000 which is less than the P-Value of 0.05 (p<0.05) which means that customer orientation has significant effect on customer retention. The study therefore concludes that First Bank Ltd should pay adequate attention on customer relationship management for the purpose of retaining their customers. The study recommends that the bank should endeavour to put in place mechanism that will deepen customer relationship by way of engaging customers to have enough orientation about Banking services offered for the purpose of retaining them.