Human–AI Collaboration in International Mediation: Reimagining Trust, Accountability, and Power in High-Intensity Conflicts

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Date
2026
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Australian Journal of Business and Social Science (AJBSS)
Abstract
The modernization of diplomacy and peacebuilding activities through the rapid adoption of Artificial Intelligence (AI) is changing the international mediation and conflict resolution activities. Although tools based on AI like predictive analytics, automated translations, sentiment analysis, and decision-support tools have potential gains in efficiency and accuracy, their impact on the mediator and their legitimacy, trust, and accountability remain under-researched. This paper looks at the role of human-AI collaboration in redefining the mediation process of high intensity conflicts. Based on the qualitative case studies, interviews with experts, and participatory scenario￾building workshops, the research examines the ethical, political and institutional implications of the AI implementation into international mediation. The results imply that the introduction of AI does not displace human mediators and transforms the authority, repatriates the power, and disorganizes the traditional concept of neutrality and consent. The article proposes a hybrid mediation system based on human judgment, openness, and participatory regulation of AI systems. The paper adds to the interdisciplinary arguments in the fields of peace studies, international relations and technology ethics by suggesting normative and operational principles of responsible AI-assisted mediation.
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