CONFLICT MANAGEMENT AND PERFORMANCE: DISSECTING THE EFFECT OF ACCOMMODATION STRATEGY ON EMPLOYEES’ COMMITMENT AT THE FEDERAL POLYTECHNIC OFFA, KWARA STATE, NIGERIA
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Date
2021-10-27
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Journal ISSN
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Publisher
BELLS UNIVERSITY OF TECHNOLOGY JOURNAL OF MANAGEMENT SCIENCES (BUTJMS ) A Bi-annual Publication of College of Management Sciences Bells University of Technology, Ota.
Abstract
Just like any other organisation, the employees of tertiary institutions in Nigeria and
stakeholders are enmeshed with one conflict or the other, over the years, business
organisations have devoted a greater part of their economic time and efforts towards mediation
and settlement of disputes arising from arguments amongst employees and stakeholders. These
crises have for decade persisted due to inadequate funding, welfare packages, emoluments,
reward and other sundry issues which hinders the level of production hence, posing a negative
challenge to industry and economic growth of an organization. This study, therefore, examined
the effect of accommodation strategy on employees’ commitment at the federal polytechnic
Offa, in Kwara State, Nigeria. The study adopted a qualitative method using thematic analysis
to analyse interviewed responses from five (5) senior members of staff, before the actual
interview, a pilot test was carried out via respondent validity. The study explored the extent to
which accommodation strategy has a positive effect on employees’ commitment to better
performance. The study, therefore, recommended that organisations should as a matter of
necessity work towards accommodating various forms of opinions and demands from both the
members of staff, labour unions and other stakeholders to get the desired level of commitment
from employees. In conclusion, investigating and proffering solutions to all forms of disputes
enhances the performance of tertiary institutions in Kwara State, Nigeria.