A Qualitative Analysis Of Conflict Management Style And Employees’ Performance Of Organizations In Northern Region Of Ghana
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Date
2023
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Uganda Technology and Management University
Abstract
The outcome of industrialisation and globalisation has lead organizations to be confronted with structural,
staffing role, and resource allocation. This has resulted into various form of conflict and lead to significant
changes in ways organization manage conflicts. In Ghana, one of the giant member states in West Africa is
fast becoming industrialized and having challenges associated with the resulting complexity in both public
and private sectors of the economy. The study thematically examined conflict management style and
employee performance in selected organizations of northern region of Ghana. The study adopted
phenomenology approach to understand the essence and underlying structure of conflict management styles
through qualitative explorations of fifteen staff across the assemblies in the region. It is also established that
the avoidance style mostly leads to avoidant decisions in organizations and also the avoidance style leads to
avoidance of radical innovation which also bad for organizations and therefore the avoidance style is not not
good for decision making and innovation in organizations. The study therefore recommended that employee
should, imbibe the spirit of sacrifice and selflessness as a means of ensuring that conflicts are nipped at the
bud before escalating.
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Citation
Isa A., Abu, Z, Abukari, M. & Salau A. A. (2020). A Qualitative Analysis of Conflict Management Style And Employees’ Performance of Organizations In Northern Region Of Ghana, International Journal of Technology and Management, 5(2), 1-21.