Electronic Filing of Tax Returns and Tax Compliance Behaviour in Kwara State, Nigeria
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Date
2023-09
Journal Title
Journal ISSN
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Publisher
DEPARTMENT OF MANAGEMENT SCIENCE FACULTY OF SOCIAL AND MANAGEMENT SCIENCES NIGERIA POLICE ACADEMY, WUDIL-KANO https://www.pemsj.com/paper.php?token=f61d6943x3757467ccd3aa5af24db320235dd
Abstract
Digitalization of tax system has promoted efficient electronic filing of tax return as well as enhancing tax compliance
behavior across the world. However, over the years, tax compliance behaviour as a result of adoption of electronic
filing of tax return has been subjected to several complaints and criticisms in Nigeria due to slow network, system
failure, various submission errors in filing of tax return, cybercrime due to lack of internet security. The study
therefore, examines the relationship between e-filing of tax return and tax compliance behavior in Kwara State. The
specific objectives of this study were; (i) evaluate the effect of electronic tax filing system adoption on tax compliance
behaviour in Kwara State, and (ii) examine the effect of attitude towards an electronic tax filing system on tax
compliance behavior in Kwara State. The study adopted a survey research design and random sampling technique
was employed to quantitatively select 222 active registered taxpayers in Kwara State. The primary data obtained
was analyzed using a Partial Least Square-Structural Equation Modeling (PLS-SEM) technique analysis. This study
found that adoption of e-tax filing and attitude towards e-tax filing have positive and significant effect on tax
compliance behaviour as shown by t-values of 3.069, 3.042 with p-value of 0.003, 0.005 at 5% level of significance
respectively. This implies that that adoption of e-filing of tax return and attitude towards e-filing of tax return have
increased tax compliance rate significantly. The study recommends that KW-IRS should further scale up its
electronic filing system thereby improving tax compliance rate. In addition, KW-IRS should continue to put more
effort in ensuring a strong and robust security system standby to protect taxpayers’ confidential information
transmitted over the internet against cybercrime.
Description
This paper investigates the impact of electronic tax filing (e-filing) on tax compliance behavior in Kwara State, Nigeria, amidst challenges such as slow network connectivity, system failures, submission errors, and cybercrime risks. Findings indicate a significant positive relationship between adopting e-filing systems and tax compliance behavior, supported by statistical evidence. Moreover, the study underscores the importance of taxpayers' attitudes toward e-filing, suggesting that favorable attitudes also contribute to increased compliance.
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Citation
Olumoh, Y. A., & Sanni, M. (2023). ELECTRONIC FILING OF TAX RETURN AND TAX COMPLIANCE BEHAVIOUR IN KWARA STATE, NIGERIA. POLAC ECONOMICS AND MANAGEMENT SCIENCE JOURNALS, 3(2), 1-12. http://pemsj.com/papers.php