Effect of Employee Engagement on Performance of Microfinance Banks in Ilorin Metropolis
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Date
2019-07-10
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Publisher
African Journal of Stability & Development.Published by department of Political Science and international Studies Afe Babalola University.
Abstract
Employee engagement has become an important challenging task
for organisations in recent years. Almost all the industries have
given proper space to employee engagement but the banking
sector has focused on this aspect with greater emphasis as the
turnover rate of employees is comparatively high in this sector.
The study therefore examined the effect of employee engagement
on performance of microfinance banks in Ilorin Metropolis. This
study adopted a descriptive research design via the structured
online survey instrument-questionnaire. Population of this study
includes 232 staff of Microfinance Banks. The study adopted
census study owing to the fact that the entire population cannot
be reached and studied. The study was analysed using standard
multiple regression analysis. The study found that most of the
explanatory variables have positive effect on the performance
of microfinance banks in Ilorin. The adjusted R2 regression
coefficient of profitability is 0.060. Based on the findings, the
study concluded that employee engagement indeed has positive
effect on organisational performance. Therefore, the study recommended that the profitability of an organisation is brought
about if employees are judiciously supervised. The fundamentals
of good leadership should therefore be inculcated into the
management staff to ensure that the employees are engaged.