IMPACT OF ENTREPRENEURIAL INNOVATION ON ORGANISATIONAL DELIVERY TIME AND CUSTOMERS SATISFACTION: EVIDENCE FROM INFORMAL SECTOR
| dc.contributor.author | SODEINDE, GBEMI MOSES | |
| dc.contributor.author | BRIMAH, AMINU NASSIR, | |
| dc.contributor.author | ZEKERI ABU | |
| dc.date.accessioned | 2025-04-29T13:27:27Z | |
| dc.date.available | 2025-04-29T13:27:27Z | |
| dc.date.issued | 2020 | |
| dc.description.abstract | Informal sector contributes significantly to the employment generation and national income in developing economy. The rate of world unemployment has tremendously increased. The level of unemployment has been on the increase because most of the third world countries including Nigeria have been incapacitated to employ workers due to economic meltdown and recession of the 1980s. it is on this instance that this study aimed at examining the impact of entrepreneurial innovation on organisational delivery time and customer’s satisfaction among the professional carpenter and furniture makers association in Lagos state. The cross sectional design was employed to describe how independent constructs affects the dependents. The study also has a population of 75,123 out of which a sample of 382 was selected from the APCF, using Kriecie and Morgan‘s (1970). Additionally, a close ended questionnaire with 5 Likert Scale point was employed in enquiring from the targeted respondents. The result of this study revealed that entrepreneurial innovation significantly affects the organisational delivery time and customers satisfaction. Hence this study concluded that entrepreneurial innovation among professional carpenter and furniture makers association in Lagos State significantly affects the organisational delivery time and customers satisfaction. Lastly, the study recommended that efforts should be concentrated on improving the entrepreneurial innovation in an organisation so as to influence the organisational delivery time and customers satisfaction | |
| dc.identifier.uri | https://www.researchgate.net/publication/361716557_IMPACT_OF_ENTREPRENEURIAL_INNOVATION_ON_ORGANISATIONAL_DELIVERY_TIME_AND_CUSTOMERS_SATISFACTION_EVIDENCE_FROM_INFORMAL_SECTOR | |
| dc.identifier.uri | https://kwasuspace.kwasu.edu.ng/handle/123456789/5189 | |
| dc.language.iso | en | |
| dc.title | IMPACT OF ENTREPRENEURIAL INNOVATION ON ORGANISATIONAL DELIVERY TIME AND CUSTOMERS SATISFACTION: EVIDENCE FROM INFORMAL SECTOR | |
| dc.type | Article |