Supply Chain Management Practices and Performance of Retail Outlets in Nigeria
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Date
2026-01-28
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Journal of Family Business and Management Studies, Business School, University of the Thai Chamber of Commerce, Bangkok, Thailand
Abstract
Retailers have changed dramatically over the last few years, courtesy of emerging
technologies, customer preferences, and rivalry. Retailers use digital resources for
enhancing stock management, optimizing supply channel partnerships, and enhancing
customer engagement. The study investigated the effect of supply chain management
practices on retail outlet performance in Nigeria. Adopting a cross-sectional survey
design, data were collected from 108 supermarket owners and managers, representing
both large outlets, selected through Krejcie and Morgan’s sampling determination
method. Structured questionnaires served as the primary instrument, and the data were
analyzed using multiple regression analysis. The results revealed a strong positive
relationship (r = .659) between supply chain management practices strategic supplier
relationship and information sharing and business effectiveness. The model explained
43.4% of the variance in performance, with ANOVA results confirming the model’s
overall significance (f = 18.425, p < 0.05). Coefficient analysis indicated that both
strategic supplier relationship (β = 0.191, p = 0.043) and information sharing (β = 0.247,
p = 0.019) significantly enhance business effectiveness, with information sharing exerting
a stronger influence. These findings align with prior research emphasizing the critical
role of supplier integration and transparent information flow in sustaining
competitiveness. The study concludes that while supplier relationships provide stability
in supply chains, effective information sharing delivers greater performance gains
through improved coordination and responsiveness. The study recommends that retail
firms invest in long-term supplier partnerships and adopt digital tools to strengthen
communication and forecasting accuracy
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Zekeri, A., Salau, A. A., Adebayo, A. A. & Jimoh, M. O. (2026). Supply Chain Management Practices and Performance of Retail Outlets in Nigeria. Journal of Family Business and Management Studies, Business School, University of the Thai Chamber of Commerce, Bangkok, Thailand, 18(1), 3-14