Undergraduate Students’ Preference for Web-based and Conventional Library Services in Kwara State University, Malete, Kwara State, Nigeria

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Date
2018
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International Journal of Information Processing and Communication (IJIPC)
Abstract
The purpose of this study is to investigate undergraduate students’ preference for web-based and conventional library services in Kwara State University. Specifically, the study aimed at identifying the types of web based and conventional library services available, and also determines the frequency with which the students are using web-based and conventional library services in the University. The study adopted descriptive survey design. The population of the study was 3,572 undergraduate library users out of which a sample of three hundred and forty-six (346) was selected using convenience sampling technique. Three hundred and twenty (320) respondents, representing 92.5% of the sample size returned their questionnaire. The questionnaire is titled “Undergraduate Students’ Preference for Web-based and Conventional Library Services” and was used to gather data from the respondents. Data collected were examined and analysed using frequency count and percentage while t-test was used to test the only null hypothesis of the study. The findings of the study showed that 95.9% of the respondents attested to the availability of web based library services. Also, 58.4% of respondents preferred Frequently Ask Questions (FAQ) as integral part of web based library services. In the same vein, the study also discovered that 93.3% of the respondent utilized library orientation and instruction services, while current awareness service is the least or rarely used conventional library services representing 41.9%. Cumulatively, the study discovered that web based library services are the most preferred services used by the students. The study recommended that university authority and library management should make provision and further advocate the use of web based library services, while the conventional services serve as complimentary. This is pertinent in order to conform to global modern library practice which is characterized by using ICT facilities and resources.
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