THE EFFICACY OF ONLINE DISPUTE RESOLUTION (ODR) FOR THE RESOLUTION OF INTERNET-RELATED DISPUTES IN NIGERIA
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Date
2024
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Department o Business & Private Law, Kwara State University
Abstract
Businesses and transactions are increasingly moving online as the world becomes more digitalised. The growing volume of online commercial transactions worldwide, enabled by Information and Communication Technology (ICT), has expanded commerce beyond physical boundaries. However, this digital shift has also increased online disputes that parties desire to resolve without resorting to the courts. Hence, there is a need for a resolution method that aligns with digital techniques to address internet-related disputes. This paper assesses the effectiveness of online dispute resolution in resolving internet-related disputes in Nigeria. The research used a qualitative research methodology and relied on library resources. The study revealed that Nigerian business organisations have not fully embraced ODR, despite its numerous benefits. The paper also identifies potential challenges for the smooth operation of ODR in Nigeria.
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Vol 1 Issue 1 2024