Perceived Organisational 22Supports and Employee Turnover: Moderating Effect of Job Satisfaction in United Bank for Africa, Ilorin Branches

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dc.contributor.authorIssa A.,
dc.contributor.authorZekeri Abu
dc.contributor.authorAderonke Mayowa Adeoye
dc.date.accessioned2025-10-29T11:30:17Z
dc.date.available2025-10-29T11:30:17Z
dc.date.issued2021-04-15
dc.description.abstractEffectively attracting, developing, managing, motivating and retaining committed employees have become a critical success factor for sustained organisational performance. In Nigeria, employee in the banking sector are in fear as to when their employment will come to an end. This has prompted high degree of turnover within the sector, hence the study examined the organisational support and employee turnover in United Bank for Africa Ilorin Branches, with a moderating effect of job satisfaction. The study employed the use of focus group discussion of among 28 permanent staff of the Bank Branches in Ilorin Metropolis. The study identified the organisational factors which affect job satisfaction and reduce employee turnover in the Bank. Most of the participants in the focus group also identified good reputation and high standard of the company as factors for job satisfaction. Therefore, participants agreed that job satisfaction can lead to employees, turnover. Employees prefer to work and stay longer where and when they are satisfied with their work. It therefore recommends that management should identify and develop the most essential factors in motivation and put them into consideration to take action on employees’ needs and wants with a view to bringing about job satisfaction. Customer satisfaction and enhance profitability as well as business performance.
dc.identifier.urihttps://kwasuspace.kwasu.edu.ng/handle/123456789/6228
dc.language.isoen
dc.publisherRenaissance University Journal of Management and Social Sciences (RUJMASS)
dc.relation.ispartofseries2; 1
dc.titlePerceived Organisational 22Supports and Employee Turnover: Moderating Effect of Job Satisfaction in United Bank for Africa, Ilorin Branches
dc.typeArticle
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