Browsing by Author "Rabiu Rukayat O."

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    MORE WORK TO DO! HOW EMPLOYEE MOTIVATION INFLUENCES TOTAL QUALITY MANAGEMENT IN THE MANUFACTURING INDUSTRY
    (Fuoye Journal of Management, Innovation and Entrepreneurship, 2023) Ajirowo Wasiu O.; Abdulkareem Zulfah J.; Rabiu Rukayat O.
    Understanding the connection between motivation and TQM, two essential components of modern management practices, is essential to promoting a culture of continuous improvement, customer focus, and long-term success. Thus, this study revealed the relationships between motivational techniques and total quality management (TQM) concepts, acknowledging the critical role that motivated individuals play in organizational performance and the effective use of TQM practices within manufacturing businesses using selected flour mill companies in Ilorin. The study employed a descriptive approach, using a well-structured questionnaire to gather comprehensive data among 285 employees at various organizational levels. Findings from this study revealed that staff motivation through intrinsic and extrinsic factors had significant effects on the continuous improvement of selected Flour Mill Companies in Ilorin. Also, it was revealed that motivation through intrinsic and extrinsic factors had significant effects on the customer focus of selected Flour Mill Companies in Ilorin. In conclusion, this research sheds light on the symbiotic relationship between motivation and total quality management, demonstrating that a motivated workforce is a key driver for successful TQM implementation and sustained organizational excellence. Organizations should design motivation strategies that incorporate both extrinsic and intrinsic elements. This includes providing extrinsic rewards for achievements while emphasizing the intrinsic value of the continuous improvement process, such as personal development and skill enhancement.